Criminals are using increasingly cunning techniques to convince consumers to send them money. BE ALERT for scammers using the following tactics to talk you into sending money. If someone you don’t know is trying to talk you into parting with your money, that is a red flag to STOP and THINK. Before you take action, call the bank directly.
- Impersonating bank employees. Criminals may sound friendly and caring, but if someone is trying to convince you to send money, hang up and call your bank at a phone number you trust (on the website or your bank statement).
- Telling you that the bank cannot be trusted. Banks are highly regulated, and employees are thoroughly vetted and trained. The criminal is trying to gain your trust.
- Instructing you not to tell anyone. Criminals know that if you share with someone else, particularly your bank, they will not be successful with their scam. It’s important to tell your bank when you’ve been approached to move funds or release account information, so that we can help protect you from fraud.
- Stressing a sense of urgency. The criminals are trying to get you to act quickly before you have time to stop and think and realize you’re being scammed.
- Providing false phone numbers to call. These false numbers for the bank are staffed by a scammer to further deceive you. Don’t use the phone numbers given in an email, text or by a stranger on the phone. Always use the numbers on the bank’s website or your account statements.
Learn more about how to protect yourself at the American Bankers Association's Banks Never Ask That consumer education site.