Your banking experience is about to get smoother.
Coming on February 23, our new Digital Banking Suite will make your financial journey smooth sailing on all your devices. You do not need to take any action…you will be notified to download the new mobile app when it is ready, and you will be automatically redirected to a new URL to login from a computer.
Here’s what you need to know before our Digital Banking Suite upgrade:
- Your username and password for online and mobile banking will stay the same. You’ll need to log in with this information before you can use features like Touch ID or Face ID. If you don’t remember your login credentials, give us a call.
- When your upgrade is ready to go, our mobile banking app will automatically ask you to download the new version.
- When you login, the new app will walk you through the multi-factor authentication process to verify your identity.
- If you use bill pay, your existing bill payments and payees will automatically copy to the new system.
Why are we bringing this upgrade to you?
Your banking experience should be smooth, secure and the same on all your devices. That’s why Centric Bank will automatically upgrade your account to our Digital Banking Suite.
It’s a seamless enhancement across platforms. So no matter where you are or what device you want to use, you can:
- VIEW your balances
- TRANSFER funds
- DEPOSIT checks remotely, and more
- Plus you’ll enjoy these NEW features:
- TWO-FACTOR IDENTIFICATION for enhanced security
- TAG transactions, attach images and add notes
- CHAT with a Centric Bank representative
- PUSH ALERTS for transactions, spending limits, merchant types
- ADVANCED CARD CONTROL including travel notices
And it’s all in one convenient place. Whether you’re on your laptop, smartphone or tablet, you can stay connected to your account.
QUESTIONS? Call us at 888.274.2033 to speak with a banking representative.
We hope you enjoy our new and improved digital banking experience!