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Your life is busy. Count on Centric Bank to be with you every step of the way.
Mobile Banking lets you manage your finances at home, at the office, or while you’re running errands - wherever and whenever it’s convenient for you. Because less trips to the bank mean more time doing whatever it is that you love most.
Check your account balance and limited history quickly with just one text.
Download the app to
view balances and account alerts, pay bills, and transfer funds.
MOBILE WEB BANKING
REMOTE DEPOSIT ANYWHERE
View your accounts in an optimized internet browser window.
Save time and trips to the bank. Deposit your checks
with the clicks of a few pictures.
Please refer to our Mobile Banking User Guide to enroll in Text Banking and Mobile Banking. You may enroll in Remote Deposit Anywhere using the form below after you’ve enrolled in Internet Banking and downloaded our Mobile Banking app.
FREQUENTLY ASKED QUESTIONS click to showclick to hide
What are Mobile Banking, Text Banking, and Remote Deposit Anywhere (RDA)?
Mobile Banking is an app for mobile devices that allows you to quickly and easily access your accounts. It provides the full functionality of Internet Banking with the convenience of a mobile device. You can view account balances and transactions, transfer funds, pay a bill, check account alerts, or locate a Centric Bank Financial Center.
Text Banking provides limited basic access to your accounts. Simply text Centric Bank’s shortcode, 89549, with a text command (refer to page 10 of our Mobile Banking User Guide to view account balance and limited transaction history for accounts that are enrolled.
Remote Deposit Anywhere (RDA) allows you to deposit checks from the comfort of your home, office, or anywhere else. Take pictures of the front and back of your check and choose the account in which it should be deposited.
You can access Mobile Banking, Text Banking, and RDA anywhere your device has data or wi-fi capabilities.
What fees are associated with these services?
Centric Bank does not currently charge fees for using Mobile Banking, Text Banking, or Remote Deposit Anywhere. However, your wireless provider may charge you for data usage and text messaging services. Check with your provider for details about your wireless plan and applicable fees.
Can I use any mobile device to access my accounts?
Yes, you may use any mobile device that is web-enabled to access your accounts. Text messages will only be sent to the mobile phone number enrolled in the Internet Banking settings.
Do I use the same username and password as Internet Banking?
Yes, use the same username and password for Mobile Banking as you do for Internet Banking.
What if my mobile device is lost or stolen?
Mobile Banking does not automatically store your login credentials or other data. However, for your protection, we recommend that you log in to Internet Banking and disable your Mobile Banking capabilities. Contact your wireless provider immediately to stop your wireless service. If you have questions, contact us at (717) 657-7727.
What should I do if I get a new mobile device?
If your phone number and wireless provider have not changed, you do not need to make any changes to access your Mobile Banking. If they have changed, log in to Internet Banking and update your profile.
What if I can’t get my phone to work with Mobile Banking?
Your phone must meet the following minimum requirements: (1) It must be web-enabled; and (2) Your mobile network must allow secure SSL traffic. Contact your wireless provider with questions.
How can I disable mobile services?
To disable Mobile or Text Banking, log in to Internet Banking and uncheck the box, “Enable web access for your mobile device,” or “Enable text access for your mobile device.” To disable RDA, please contact your local financial center.
BILL PAY & TRANSFERS
How do I add or delete a bill payment payee?
Payments initiated through your mobile device are limited to established payees. To add or delete a payee, log in to your Internet Banking account and complete the process.
Can I schedule a recurring payment or transfer through Mobile Banking bill pay?
Only one-time payments or transfers may be completed through Mobile Banking.
How do I know if my payment or transfer was completed successfully?
You will see a confirmation screen and receive a text message (if you’ve opted to receive text message alerts) verifying your transaction.
What happens if I lose signal or communication during a transaction?
If you do not see the confirmation screen or receive a confirmation text message, check your accounts and re-submit any transactions that did not process. Please call us at (717) 657-7727 if you are unsure.
REMOTE DEPOSIT ANYWHERE
How do I enroll in Remote Deposit Anywhere?
You must be enrolled in Centric Bank’s Internet Banking to enroll in RDA. Enroll on our website or visit your local financial center. After enrolling, you will be able to access RDA generally within 24 hours, with the exception of weekends and holidays.
What are the daily limits of Remote Deposit Anywhere?
The deposit limit for personal customers is 10 items per month totaling $2,500.00 per day and $5,000.00 per month. The deposit limit for business customers will be customized based on each customer’s needs.
What is the Funds Availability Policy?
For deposits made before 6:00pm EST, funds will be available the next business day. For deposits made after 6:00pm EST, funds will be available on the second business day. For new customers, deposits will be made available on the fifth day after the day of your deposit.
Are there any restrictions for Remote Deposit Anywhere?
You must demonstrate financial responsibility with all Centric Bank accounts and have no more than two returned deposited items within the last 90 days. You must be at least 18 years of age. If you do not meet these criteria, your account may be disabled from RDA capabilities without prior notice.
What forms of currency are accepted through Remote Deposit Anywhere?
Cash and coins are not accepted through Remote Deposit Anywhere. You may deposit most checks through RDA; however, the following types are not accepted:
U.S. Treasury Checks
Insurance Claim Checks
Checks that are not payable in US Dollars
Checks that are not drawn on a branch within the US borders
What should I do with the check after I deposit it?
Place an indication on the check that you have deposited the item. Verify the deposit on your monthly statement. Retain and store the item for a minimum of 60 days in a secure manner. After 60 days of presentment, shred the item.